Customers

A message about the COVID-19 pandemic

We're here to help reduce our customers' financial stress during this difficult time. If you need assistance with your account, please call 888-438-8870. Due to high call volumes, on-hold wait times may be longer than normal. Thank you for your patience.

Our power comes from our customers

Sheffield is unmatched in the market with top industry brands and friendly service.

All the information you need at your fingertips

Pay online

Make payments and view your loan details in one convenient location.  

Manage your account

Find answers to frequently asked questions.

Get pre-qualified

Shop with confidence. Get pre-qualified before heading to the dealership.

Ready to finance your next piece of equipment? Sheffield makes it easy.

Choose your equipment: Decide which manufacturer or brand of equipment you are interested in purchasing by visiting your local dealer. If you aren't able to get to the dealer in person, you can also visit our website at Sheffieldfinancial.com, and follow the equipment manufacturers link to see which manufacturers we finance. We also provide links to the manufacturer's website so you can see their equipment lineup.

Price your equipment. Once you get an idea about the equipment you want, consider the cost and how much you will need to finance. For qualified customers, Sheffield does not require a down payment.

The application process: After you have researched your purchase and have the manufacturer brand, product type, and estimate of how much you need to borrow, you are ready to apply for financing. This can be done a few different ways. Depending on the dealership, they may submit an application for you. Another option is for you to apply online yourself by simply going to Sheffieldfinancial.com and clicking on the New Loan Application link in the Customer section on our home page. As I mentioned earlier, you will need to provide the manufacturer, product type, an estimated amount requested plus some personal information about yourself. After the application is complete, either the dealer or you will submit it to one of our excellent lending officers.

That brings me to one of the reasons Sheffield is a leader in financing small equipment purchases, which is the wait time and that there virtually isn't one. You can expect an answer within 15 minutes or less if you apply during our extended business hours. We work nights and weekends, so we fit your schedule and not the other way around.

Approval and contract: If you applied online yourself, you'll receive a response by email. If you are approved or we need additional information to make a decision, you will be instructed to call Sheffield at 800-438-8892 option 1. At this time, you can also discuss the equipment models that are eligible for financing and have any other questions answered.

If approved, you will be directed to go to the dealership of your choice with proper identification. If the dealer submitted the application for you, they will handle all of the next steps if the application is approved. These next steps will include printing the loan contract for your signature, processing any necessary title work and discussing any additional loan requirements with you. As soon as the paperwork is completed and the dealer has your unit ready for delivery, you can take your new purchase home with you.

Enjoy your new equipment. After the sale, we remain committed to you, our customer. We have e-statements available as well as automatic payment draft, so you will save time, postage, and don't have to worry about the payment getting lost in the mail. We can also take payments through our website or Sheffield Phone 24 at any time that is convenient for you. We also have a dedicated team of customer service representatives at 888-438-8837 to answer your questions when you need us.

Need to insure your new equipment?

We can help.

Need assistance?

We're here to help every step of the way.

Equipment manufacturers

We work with most major brand names in the industry.

Loans are subject to credit approval.

Sheffield Financial is a division of Branch Banking and Trust Company(opens in a new tab), Member FDIC. 

Branch Banking and Trust Company is now Truist Bank. Learn more(opens in a new tab)

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing.