
Resources to get you back on track
Account access help
First time user? Enroll nowin the customer portal.
Frequently asked questions
Simplify your life with a few clicks
Making managing your account carefree.
Set up e-statements
It's good for you and the environment.
Set up auto pay
Say goodbye to late payments.
Customer portal
Find answers to customer portal frequently asked questions.
Auto pay
Find answers to auto pay frequently asked questions.
Payments
Find answer to payment frequently asked questions.
E-statements
Find answers to e-statement frequently asked questions.
New loan applications
Find answers to new loan application frequently asked questions.
Credit disputes
Find answers to credit dispute frequently asked questions.
Cardholder agreement
Find answers to card holder agreement frequently asked questions.


Loans are subject to credit approval.
Sheffield Financial is a division of Branch Banking and Trust Company(opens in a new tab), Member FDIC.
Branch Banking and Trust Company is now Truist Bank. Learn more(opens in a new tab)
BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing.