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Sheffield Express 24

Make payments and account inquiries 24/7.

Customer service

Monday through Friday, 8 am to 5 pm ET


Monday through Thursday: 8 am to 10 pm ET
Friday: 8 am to 6 pm ET
Saturday: 10 am to 4 pm ET

Payment address

Send the coupon from your monthly statement and payment to:

Sheffield Financial
PO Box 580229
Charlotte, NC 28258-0229

Please do not mail cash.

Loans are subject to credit approval.

Sheffield Financial is a division of Branch Banking and Trust Company(opens in a new tab), Member FDIC. 

Branch Banking and Trust Company is now Truist Bank. Learn more(opens in a new tab)

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing.