I am unable to print a credit application or ACH form.

Download the most current version of Acrobat Reader (there is a link on the Forms page that will walk you through step by step).

I am unable to log in to Dealer Suite.

In the dealer login screen, double check your password as it is case sensitive. If you have forgotten your password, please press "Forgot your password?” on the Dealer Login screen and the password can be emailed to you. You will need to know yoru login name and secret answer. If you still can not access the Dealer Suite, please call us directly at 1-800-438-8892.

I have just registered as a new dealer and can not access Dealer Suite.

Your information is being processed and you should hear from a representative within 2 business days. (Some verification has to been done before you are setup, but it is usually completed within 24 hours). If it has been over 2 business days, please call us directly at 1-800-438-8892.

I am unable to print a completed contract using Dealer Suite.

Make sure the application has been approved and confirmed. Make sure you have downloaded the most current version of Acrobat Reader (there is a link on the Forms page that walks you through step by step).

I am unable to see the status of an application I submitted over 7 days ago.

On the Application Status screen, change your Begin date to the date you would like to search for and press Refresh. This will pull up all credit application processed in that date range. In order to print, there must be green check mark in the process column.